All sectors · MFHEA accredited · MQF Level 4

Award in Performance Supervision and Management

The practical toolkit for the step from doing the work to leading the people who do it.

Award in Performance Supervision and Management is an MFHEA-accredited award at MQF Level 4, worth 2 ECTS, for people who have just started leading a team, or are about to. It covers the shift in mindset, the core conversations and the day-to-day habits that separate a supervisor from a senior colleague. It runs as nine monthly cohorts, each tuned to a specific sector.

4 live sessions of 2.5 hours
MQF Level 4
2 ECTS
October 2026 to June 2027
€465
MFHEA accredited
Enrol on this award See pricing and funding
All prices shown do not include VAT. Page updated July 2026.

Award at a glance

Award in Performance Supervision and Management is an MFHEA-accredited award at MQF Level 4, delivered live online.

AwardAward in Performance Supervision and Management
Sector focusAll sectors, choose your cohort
AccreditationMFHEA accredited at MQF Level 4
EquivalenceMQF/EQF/RQF Level 4, 2 ECTS
LevelMQF Level 4 (intermediate)
FormatLive online, tutor-led
Structure4 sessions of 2.5 hours (Wednesdays, 14:30 to 17:00 CET)
Lesson hours10 hours
Total learningAbout 50 hours (contact, self-study and assessment)
RunsMonthly, October 2026 to June 2027
AssessmentA work-based written assignment of 1,500 words
CertificationAuren award, MQF Level 4
Delivered byQualified, experienced trainers with sector experience
Fee€465
FundingJobsPlus Investing in Skills (employers) and MySkills (individuals)

Accreditation and quality

MFHEA accredited at MQF Level 4, worth 2 ECTS, and quality assured throughout.

Accreditation

Award in Performance Supervision and Management is accredited by the Malta Further and Higher Education Authority (MFHEA) at MQF Level 4 and carries 2 ECTS. On completion you receive the Auren award at MQF Level 4.

Quality and delivery

Every Auren course is quality assured, and reviewed and updated periodically by internal and external auditors so the content stays current. Courses are delivered only by highly qualified lecturers and practitioners. On completion you receive the MFHEA-accredited Auren award at MQF Level 4.

Who this award is for

Built for people stepping into, or already in, a first supervisory role in any sector.

New and recently promoted supervisors taking charge of a team for the first time

Technically strong staff moving into their first role leading the people around them

Team leads who earned the job on their output and now get results through other people

Shift and floor supervisors who run a team day to day but were never trained for it

Experienced managers coaching first-time supervisors through the move into leadership

Owner-managers who need their supervisors leading people consistently, not just working

What you will be able to do

By the end of the award you will be able to:

  • Make the shift from doing the work yourself to getting it done well through other people
  • Set clear standards and expectations, and follow through fairly when they are not met
  • Delegate properly, so work is covered without you having to step in and redo it
  • Hold the core conversations: everyday feedback, coaching, and handling underperformance
  • Plan and prioritise a team's work under real pressure, not just your own workload
  • Lead yourself and your team steadily when the operation is busy or short-staffed
  • Apply all of this to the day-to-day realities of your own team and sector

Course structure

Four live online sessions on Wednesdays, 14:30 to 17:00 CET, with worksheets and workplace scenarios in between.

Session 1

From doing to leading: the supervisor's shift

The move from peer to leader: authority, credibility and letting go of doing it all yourself. What changes on day one, and the traps new supervisors fall into.

Session 2

Getting work done through others

Delegation that sticks, clear standards and expectations, and following through when work is not to standard, without micromanaging and without avoiding it.

Session 3

The core conversations

Everyday feedback, coaching a team member to improve, and handling underperformance early and fairly, before it grows into a bigger problem.

Session 4

Managing performance and yourself

Setting goals and priorities, running a simple performance rhythm, and leading steadily when the operation is busy, short-staffed or under pressure.

What is included

  • Four live online sessions of 2.5 hours, delivered by a qualified practitioner
  • Downloadable worksheets and ready-to-use workplace templates you keep
  • Sector scenarios you work through between the sessions
  • The MFHEA-accredited Auren award at MQF Level 4, worth 2 ECTS, on completion
  • Access to the course template library

What makes our courses work

Three things you get in every Auren course.

1

Practitioner-led, not lectured

Taught live by someone who has done the job, built on real workplace scenarios you can act on the next day.

2

Templates you keep

You leave with worksheets and supervision templates you can use straight away, not just notes.

3

Applying knowledge and AI applications

You practise applying what you learn, including practical AI tools you can use in a supervisor's role.

4

Scenario-based, on real sector situations

You work through real situations a supervisor meets in your own sector, chosen to match the cohort you join, so the practice reflects the work you actually do.

Entry requirements

This award is open to professionals with some workplace experience. A minimum of 2 years working experience, or 1 A Level and 5 O Levels, is preferable. You need a working command of English and access to a computer with a stable internet connection. No prior management qualification is required.

Method of assessment

Assessment is a work-based written assignment of 1,500 words, completed in your own time after the sessions. It asks you to apply the award to your own team. Pass the assignment and you receive the Auren award at MQF Level 4. There is no exam.

Who delivers it

The award is delivered only by qualified and experienced trainers, each matched to the sector so the examples, scenarios and coaching reflect the work you actually do. Every trainer is a practitioner with real supervisory and management experience, and all content is quality assured and reviewed periodically by internal and external auditors.

Pricing

All prices shown do not include VAT. The fee covers the sessions, materials, assessment and your MQF Level 4 award.

Per person
€465

The award for one person. Four live sessions of 2.5 hours, templates, the 1,500-word assignment and the MFHEA-accredited MQF Level 4 award.

Teams
Group rates

Enrol several people or a whole team on one cohort. Ask us for a quote, and about JobsPlus Investing in Skills co-funding for employers.

Funding

Because this award is accredited at MQF Level 4, both employer and individual JobsPlus routes can apply. Applications are subject to eligibility and approval.

JobsPlus Investing in Skills (employers)

Malta-based employers can apply to the Investing in Skills scheme for co-financing of approved training costs (70% for small and micro employers, 60% for medium and 50% for large). Applications must be submitted at least 7 calendar days before the start date, and claims reference groups of up to 10 trainees. Live online delivery is eligible where JobsPlus is given access to monitor sessions. Scheme details.

JobsPlus MySkills (individuals and employees)

Employed individuals can apply to JobsPlus MySkills for co-financing of approved training costs (up to 80%), and unemployed or inactive individuals up to 100%, capped at 5,000 euro per application. The application is made by the individual and is subject to eligibility and approval. Scheme details.

Please note: the Get Qualified Scheme does not apply to this award. Each JobsPlus application is assessed individually and approval is never guaranteed, so we do not promise a net price. Rates are those published by JobsPlus and current as at July 2026; verify before you apply.

Sector cohorts

One cohort each month, tuned to that sector. All run live online on Wednesdays, 14:30 to 17:00 CET.

MonthSectorPage
October 2026Financial servicesView cohort
November 2026iGamingView cohort
December 2026Tourism and hospitalityView cohort
January 2027Healthcare and life sciencesView cohort
February 2027ICT and digital technologyView cohort
March 2027ManufacturingView cohort
April 2027Construction and real estateView cohort
May 2027Maritime, shipping and logisticsView cohort
June 2027Professional servicesView cohort

Common questions

Who is Award in Performance Supervision and Management for?
This award is aimed at new and recently promoted supervisors and team leads, technically strong staff moving into a first people role, and experienced managers coaching first-time supervisors. No prior management qualification is required.
Is it accredited, and what do I get?
Award in Performance Supervision and Management is accredited by the Malta Further and Higher Education Authority (MFHEA) at MQF Level 4 and carries 2 ECTS. On completion you receive the Auren award at MQF Level 4.
When and how does it run?
The award runs as nine monthly cohorts, one per sector, from October 2026 to June 2027, live online on Wednesdays from 14:30 to 17:00 CET. It is four sessions of 2.5 hours, so 10 lesson hours, with about 50 total learning hours including the assignment.
How am I assessed?
Assessment is a work-based written assignment of 1,500 words, completed in your own time after the sessions. It asks you to apply the award to your own team. Pass it and you earn the Auren award at MQF Level 4. There is no exam.
What funding is available?
Because this award is accredited at MQF Level 4, employers can apply to JobsPlus Investing in Skills for co-financing of approved training costs, and individuals can apply to JobsPlus MySkills (up to 80% for employed individuals, up to 100% for unemployed or inactive individuals, capped at 5,000 euro per application). The Get Qualified Scheme does not apply to this award. All routes are subject to eligibility and approval.
What does it cost?
The award is 465 euro, not including VAT, covering the four live sessions, materials, the assignment and your MQF Level 4 award. Ask us about team bookings.
What level is it, and what do I need?
MQF Level 4, suited to people with some workplace experience who are moving into, or already in, a first supervisory role. A minimum of 2 years working experience, or 1 A Level and 5 O Levels, is preferable. You need a working command of English and a computer with a stable connection.
Who delivers it?
The award is delivered only by qualified and experienced trainers, each matched to the sector so the examples, scenarios and coaching reflect the work you actually do. All trainers are practitioners with real supervisory and management experience.

Choose your sector

The same award, tuned to your sector. Nine monthly cohorts, October 2026 to June 2027.

Financial services

Financial Services

iGaming

iGaming and Remote Gaming

Tourism and hospitality

Tourism and Hospitality

Healthcare and life sciences

Healthcare and Life Sciences

ICT and digital technology

ICT and Digital Technology

Manufacturing

Manufacturing

Construction and real estate

Construction and Real Estate

Maritime, shipping and logistics

Maritime, Shipping and Logistics

Professional services

Professional Services

Enrol on Award in Performance Supervision and Management

Runs October 2026 to June 2027. Live online, Wednesdays 14:30 to 17:00 CET. Book a place, add your team, or ask us about JobsPlus funding.

Enrol on this award